Nick Rivers Gutter Cleaning Services was a complete pleasure to do business with. The good reviews here led me to call to have my gutters serviced after neglectful install of flimsy shields had produced condos for birds and waterfalls and icicles on my house. Recent heavy winds had left some large branches on the roof too. Within an hour and a half of arriving, Nick and his partner had the roof cleared, shields removed, and gutters flowing cleanly again. In their opinions, the shields were pretty good quality, but had not been installed correctly. Nick estimated even without the shields I would never need gutters cleaned again. And though I hope he is right, I will not hesitate to call him again if ever needed. The before/after pictures really illustrated the problem Nick was able to resolve.
After successfully ignoring my gutters at my old house, I decided that the ones in my new (to me) house needed them cleaned. This is because there where two spots where the water was apparently building up, and spilling over the top of the gutter... right above the door. I searched on Angie's List and found that this company had good reviews. When I looked at their website, it didn't list my (Towson) area, but on a whim, I called and they cover the area. And fortuitously enough, they were actually doing another job in Towson the following day, so I made an appt. He arrived on time, early even. He was very thorough and took before and after photos. He pointed out a few problems, recommending moving the extensions to facilitate drainage, and adjusted a few problem areas. He cheerfully explained what he was doing, and made recommendations. Since I was home, I paid him right then, but I like that he was willing to leave a bill if I hadn't been home. I really like the idea of the before and after photos, that show the work that was actually done., since I couldn't otherwise see the actual work.
We have NEVER been able to get reliable gutter cleaning but found this company through Angie's List and couldn't be happier. Nick Rivers gave us general info over the phone about pricing and told us what the charge would be for our home and what their procedures are. Other companies we called would not give us prices until they were on-site and could provide an estimate. We agreed that Nick Rivers could arrive the next day, generally in the morning since we knew we would be home tending to another project. However, given our past experience with gutter cleaners in general, we actually booked two additional companies as back-up. Nick Rivers was the first company to arrive, so they got the job. We already knew their price was acceptable. Traditionally they take before and after photos, and we did receive our photos by email later that day, but since we were present during the cleaning, we felt that we did not really need photo confirmation. Still, it was nice to see exactly what was forming our blockages. During the job, Nick Rivers discovered that one of our miter joints was leaking, so they took time to dry the gutter and seal it with silicone. They did not charge extra for this. Several days after this cleaning, tropical storm Hanna affected our area with almost 2 inches of rain, and we had no issues with gutters or downspouts. Nick Rivers sometimes works when homeowners are not home, however, I feel we cannot accurately attest to that since we were, in fact home when they did the work. They spent about 1.5 hours total on our job. Our only concern was that one of our downspouts has a long extension on it that takes the water to the very edge of our property. The extension is somewhat obscured by our front flower garden, so maybe NR did not notice it. After they left we did have to flush the extension to remove the debris that had been washed down the downspout during the cleaning. But all our major trouble spots were clear and we feel they offer a fair price compared to what we've paid in the past for contractors that weren't nearly as thorough.
He has a assion for cleaning gutters. He takes before and after photos to show you what he did. He endured wasps, cut overhanging branches, cleaned my severely clogged gutters, and looked like he really enjoyed doing it! All of this was for a flat rate that he told me after only hearing the size and style of my home. I'll be having him back seasonally for an encore performance.